Refund Policy

10 Days No Questions Asked Returns Policy For Online Orders :
1) Return request is to be raised by email within 10 days of receipt of material from your registered email ID that is provided by you in         your account on http://www.store.technotrade.in .
2) Item can be returned only if it is unused, undamaged & in originally packed condition.
3) Item cannot be sent back to the manufacturer, It will be sent back only to our warehouse as per the invoicing address.
4) We will not accept return request after 10 days of receipt of products at your end.
5) The return transportation cost has to be borne by customer.
6) No restocking cost is levied.
7) Only regular priced items may be refunded,“On Sale Items” are not eligible for refund.


Refunds Process For Returns :
1) The returns request is to made by email on our email id returns@technotradeassociates.com which shall include.
     a. Mention Subject in Email “ReturnTA – Invoice No XXXXXX”.
     b. Mail should contain return item information as per following format:

S.No Name of Item Invoice No No of Units
01 Description as per invoice    XXXXXXX

     c. Photo of the Invoice receipt.
     d. Photo of all the products you want to return to show that they are undamaged & unused.
2) Once your return is received & inspected at our warehouse.
     a. We will send you a confirmation email to notify that we have received your returned items within 3 days of receipt of material at                 our warehouse.

     b. We will also notify you of the final approval or rejection of your refund based on condition of items received by us.

     c. If the item is found damaged / used / not in original packaging, we will not refund the amount.

     d. We will notify about the exact amount of refunded to you as per the items received.

     e. The refund amount shall be credited back to your Credit Card Company or to your  bank account as provided to us within 10 days           of issuing you the “Refund Acceptance” email.
    f. NO CASH REFUNDS WILL BE MADE.
    g. Duties & Taxes will deducted in some cases as applicable.
    h. If you want the material back in case of non-refund status, the transport cost of the same shall be borne by the customer.


Refunds Process For Returns :
1. The returns request is to made by email on our email id returns@technotradeassociates.com which shall include.
     a. Mention Subject in Email “ReturnTA – Invoice No XXXXXXX”.
     b. Mail should contain return item information as per following format:

S.No Name of Item Invoice No  No of Units
01 Description as per invoice XXXXXX XX

     c. Photo of the Invoice receipt.
     d. Photo of all the products you want to return to show that they are undamaged & unused.
2. Once your return is received & inspected at our warehouse.
     a. We will send you a confirmation email to notify that we have received your returned items within 3 days of receipt of material at                 our warehouse.
     b. We will also notify you of the final approval or rejection of your refund based on condition of items received by us.
     c. If the item is found damaged / used / not in original packaging, we will not refund the amount.
     d. We will notify about the exact amount of refunded to you as per the items received.
     e. The refund amount shall be credited back to your Credit Card Company or to your bank account as provided to us within 10 days      of issuing you the “Refund Acceptance” email.
     f. NO CASH REFUNDS WILL BE MADE.
     g. Duties & Taxes will deducted in some cases as applicable.
     h. If you want the material back in case of non-refund status, the transport cost of the same shall be borne by the customer.
3. Returns Logistics cost in case of “Exchange” shall be shall be borne by us.
4. Pack your item securely, inserting any print out of any paperwork that was included when you requested your return on returns@technotradeassociates.com.
5. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
7. If you are shipping an item over 1000 Rs, we advise you to consider using a trackable shipping service or purchasing shipping insurance.
8. We do not guarantee that we will receive your returned item.

~Any dispute if arises will be subjected to Jaipur Jurisdiction only~

IMPORTANT: Email & Subject Lines to Use for your requests

Category Email SUBJECT LINE TO MENTION
Raising Return Request returns@technotradeassociates.com ReturnsTA-Invoice No XXXXXX
Raising Exchange Request returns@technotradeassociates.com ExchangeTA-Invoice No XXXXXX
Refund Delay Enquiry returns@technotradeassociates.com RefundDLY-Invoice No XXXXXX

 

~DO NOT CHANGE THE SUBJECT LINE FOR EACH COMMUNICATION~

(Your placement of order on our site is your acceptance of our Policies & Business Terms)